Refund Policy

Last Updated:

Geographic and Topic Scope

This refund policy applies to purchases made by consumers in Denmark, the EU, and the EEA. Products covered include Vasqentrax and other dietary supplements sold on this website. This policy complies with EU consumer rights and Google Ads requirements for advertised wellness products.

Data Controller

Zefrylonthronix
Skolegade 47, 6700 Esbjerg, Denmark
info@zefrylonthronix.world | contact@zefrylonthronix.world | support@zefrylonthronix.world | help@zefrylonthronix.world

Right of Withdrawal

Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receipt of the product, without giving a reason. The withdrawal period expires 14 days after the day you receive the goods.

How to Exercise Your Right

To withdraw, inform us of your decision by contacting us at the contact details above. You may use our standard withdrawal form or any other clear statement. To meet the deadline, it is sufficient that you send your communication before the 14-day period expires.

Effects of Withdrawal

If you withdraw, we will reimburse all payments received from you, including delivery costs, without undue delay and in any event not later than 14 days from the day we are informed of your withdrawal. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

Return of Goods

You shall send back the goods without undue delay and in any event not later than 14 days from the day you communicate your withdrawal. The deadline is met if you send back the goods before the period of 14 days has expired. You will bear the direct cost of returning the goods.

Deductible Amount

If the product has been unsealed or used beyond what is necessary to establish its nature, characteristics, and functioning, we may deduct an amount from the reimbursement corresponding to the diminished value.

Defective Products

If you receive a defective product, contact us immediately. We will assess the issue and offer a replacement or full refund as appropriate under Danish consumer law.

Contact

For refund requests or questions, contact us at the addresses provided above.